Privacy Policy

Effective Date: 22 September 2025

1

Information We Collect

  • Personal Information: Name, email address, phone number, and business details (only when you voluntarily provide them).
  • Account Data: Login credentials if you register for RailPOS.
  • Usage Data: Order activity, system logs, and analytics to improve the service.
  • Gmail Data (with user consent): If you choose to connect your Gmail account, RailPOS requests read-only access to your Gmail messages. We only read specific emails such as order confirmations from IRCTC, Swiggy, Zomato, or other integrated partners. We do not store full email content, and we do not share Gmail data with third parties.
2

How We Use Your Information

  • • To provide, operate, and maintain RailPOS services.
  • • To process and manage catering orders.
  • • To fetch order confirmation details from Gmail (if the user grants permission).
  • • To generate reports and analytics.
  • • To communicate with you (support, updates, offers).
  • • To comply with legal and regulatory obligations.
3

Gmail Data Use & Google Policies

  • • Gmail data is only used for the purpose of reading order confirmation emails to update your RailPOS dashboard.
  • • Gmail data is not used for advertising, profiling, or sold to third parties.
  • • Gmail data is not accessible to human staff, unless you explicitly consent (e.g., support case).
  • • We comply with Google's Limited Use Policy: https://developers.google.com/terms/api-services-user-data-policy
4

Sharing of Information

We do not sell your data. We may share information only with:

  • • Service providers and integrations that you authorize.
  • • Regulatory authorities, if legally required.
  • • Internal team members for technical support.
5

Data Security

We implement industry-standard encryption, authentication, and access controls. Gmail data is encrypted in transit and at rest.

6

Your Rights

You may:

  • • Access and update your data.
  • • Disconnect Gmail access at any time from your Google Account settings.
  • • Request deletion of your RailPOS account and associated data.
  • • Opt out of marketing communications.
7

Cookies & Tracking

RailPOS may use cookies and similar technologies to enhance your experience. You can disable cookies in your browser settings.

8

Children's Data

RailPOS is not directed to children under 16. We do not knowingly collect personal data from children.

9

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted here with a revised effective date.

10

Contact Us

If you have questions, please contact:

Email: hello@railpos.com

Address: C65, 1st floor, C Block, Sushant lok 2, Sector 56, Golf Course Road, Gurgaon, 122002

Back to Homepage